It sounds like you're providing guidelines for two different types of puzzles. The first is a puzzle that involves solving clues to find an answer with a specific number of letters. For these types of requests for help, it's important to provide the clue itself, the number of letters in the answer, and any relevant information you already have.
The second type of puzzle involves a theme, and requests for help should be more gentle, providing pointers or nudges in the right direction without giving away too much information that could spoil the puzzle for others. As for me, whenever I have difficult questions,