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rusty

28th January 2019, 16:10
Hello, Elle!
Great day here, too!
It sounds as if you are much better dealing with Amazon.
I mentioned before they have an "A to Z Guarantee", but I have never used it, nor do I know how it works.
I agree, the Paper Cavalier reviews are awful!
Surprised Amazon let them use their platform for sales.
I would tell Amazon there is no means of contacting the seller and what do you do with the postal receipt?
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jigjag

28th January 2019, 16:55
Hello Rosalind

Sorry for the belated reply - I have been away for a couple of days.

I was there in 1968 and 1969, so I would have met your brother as I knew all the temporary staff. I often used to chat to the Waterbus staff at the terminus as it was on my brushing-up round. I might have played 3-card brag with him in the staff canteen. That was very popular and we only played for pennies. I earned 3/9 per hour so £10.2.6 for a standard 54 hour week. I thought I was rich.

You are right about the polar and brown bears too- just living in pits. The zoo was about pleasure and education then. Now it is commercialism and conservation.







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elle

28th January 2019, 17:21
Hi, Rusty!
Yes, I agree with you that contacting Amazon about my postal receipt seems to be my only option.
And maybe in any case, a better choice then going through Paper Cavalier even if that were possible?
Having Amazon's backing, and support for my claim must surely help ?
I have just been talking to my daughter on her way home from the office...she says it will snow tomorrow!
I hadn't heard that on my weather forecast?
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rusty

28th January 2019, 18:32
Hello, Elle!
If you have been in touch with Paper Cavalier through the Amazon site, Amazon will have a note of all yours and their correspondence.
I would stick with Amazon, if I were you.
Why not call them and explain what is going on, and the lack of an email address for Paper Cavalier to resolve matters?
Yes, I believe snow is coming!
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elle

28th January 2019, 19:34
Hi, Rusty!
Well, I now have the choice of phoning Amazon, as I did before, or this time replying to Amazon's last email about the matter.
I am tending towards phoning them.....as it was a great success before!
And they already know that Paper Cavalier has no viable email address for a reply, as they had to contact them previously on my behalf, when I couldn't provide the asked for photographs.
So...the battle plans are already drawn up...!
Yes, I shall phone them in the morning.....
I will let you the outcome.
I haven't even looked at the crossword today....... I've had no time!
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rusty

28th January 2019, 19:59
Hello, Elle!
Yes, phoning is best, I think.
I am surprised Amazon allow Paper Cavalier to treat customers thus.
I think their Customer Service number is a Freephone number, too.
I would ask Amazon to sort it out as you feel you are being messed about?
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elle

28th January 2019, 20:53
Hi, Rusty!
Yes, you are right.
That is good advice, especially as I rather think that Paper Cavalier will balk at the expense of the return postage,,,,, £20-70 is a lot of money......putting the overall refund up to £60.
It is best handled by Amazon, in case Paper Cavalier welshes on the deal, as the reviewers are saying happens.
I have finally caught up on watching my backlog episodes of "Cold Feet", and so can now watch the new episode straight off at 9 pm.
I am surprised you do not know the series...it was a big hit ten years ago, and has been brought up-to-date....the same characters ten years on.
James Nesbitt is in it......I am sure you will know him?
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rusty

28th January 2019, 20:58
Hello, Elle!
The Amazon Customer Service is open until midnight.
I would get straight on to them and get your problem sorted.
If your husband found Paper Cavalier on the Amazon site, you should get them to sort it, or/and refund you.
I do not watch much television, Elle, but I know James Nesbitt.
He's from Norn Iron!
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elle

28th January 2019, 21:52
Hi, Rusty!
I am at my best (?!) in the morning, Rusty!
I shall leave my dealings with Amazon till tomorrow.
First thing on my agenda after my early morning walk!
"Cold Feet" is a good series, although I do think one needs to have watched it first ten years ago, in order to appreciate it now.
I like James Nesbitt.
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rosalind

28th January 2019, 22:25
Jigjag

I can just imagine Peter playing 3 card brag- he went to the kind of school where they did that sort of thing. Must have been awfully boring driving those boats all day, but at least outside. I don't like zoos much, but do take my grandchildren to Crocodiles of the World sometimes.
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