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rosalind

22nd January 2019, 15:16
Don't worry elle, the supplier should issue you with a pre-paid return label. Whether or not he still has the item your husband actually ordered is another matter, but if he doesn't you should have your money returned in full- not sure about the postage. I have had a couple of dud books from amazon suppliers, one time the back pages were stuck together, I just said so and got a refund. They didn't even want the books back (they weren't saleable anyway).

Snowing lots here, and sticking. The children will be thrilled.Probably no school tomorrow
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rusty

22nd January 2019, 16:13
Hello, Elle!
Your "return request" seems very reasonable, given that the wrong item was sent.
At worst, your husband should not be out of pocket.
Any problems with the supplier, (and there should not be), get Amazon involved and there should be a speedy resolution, at least financially.
The seller will be "Amazon approved" and will want to keep it that way!
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elle

22nd January 2019, 16:38
Hi, Rusty!
I think I have Amazon involved already, thanks to your wise advice to go to them first.
It was through Amazon that I clicked on the link to access the seller......and thus asked for the "Return Request"
The acknowledgement we have since received came directly from Amazon
I have watched Rafa's match.
He is playing well.......indeed, superbly!
It is sleeting here!



Hello, Ros!
It is unfortunate that it was such an expensive book, even at secondhand rates!
But all seems set fair now, for a hopefully speedy refund, if not a replacement correct volume.
Enjoy your snow!
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rusty

22nd January 2019, 17:13
Hello, Elle!
All seems to be normal procedure with Amazon.
Have you told the seller the problem?
Be good if they have the correct book, but if not, your husband should be refunded in full.
Rafa was very impressive, I thought.
He meets young Stefanos, next!
No snow or sleet here, but it is supposed to be the coldest night of the Winter, so far.
Minus 3C forecast.
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jigjag

22nd January 2019, 17:58
Hello Elle

Yes I agree that 4d yesterday was a great clue and indeed there is nothing wrong with it.

It was just that Malone was saying on another thread last week that she is irritated by the constant use of IT/SA for "sex appeal" when so out-of-date. I thought the "Get IT to get her" idea was clever, but suggested that IT in the computer sense made it an even better clue. I know ladies who prefer men to have "computer skills" to traditional "sex appeal", i.e. they prefer Bill Gates to James Bond.

I have no skill in either sense of "IT" unfortunately!
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elle

22nd January 2019, 19:15
Hi, Rusty!
Yes, I have told the seller the basic issues.
It wasn't easy, as I was only allowed to use a very limited number of characters when I filed my report.
There was a countdown as I wrote each letter!
Really weird?
I had to explain that it was the wrong volume , that my husband already possessed that particular book, and that, also, it arrived three weeks later than the expected delivery date.
I had to redraft the note several times to fit it all in!
So Rafa is playing Stefanos............well, that should be interesting?
I hope I get to see the highlights!
Alternating now between heavy sleet and rain!
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rusty

22nd January 2019, 19:39
Hello, Elle!
So the wrong book was three weeks late, too?
Ridiculous!
You won't have heard from the seller yet?
They may have two days to reply, I think.
I hope it works out satisfactorily for you, but obviously your husband will be disappointed, unless they do have the correct book to send him.
You cheer on Rafa, and I'll support the young lad!
Should be a great match.
Paddy Power says it is on tomorrow midnight,
They have Rafa as a red hot favourite!
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elle

22nd January 2019, 20:27
Hi, Rusty!
No, we haven't heard back yet from the seller.
The only one to respond so far is Amazon.....but that was just an automatic acknowledgement.
But at least we have that "in writing".
Okay, so it's a deal! You support Stefanos, and I'll do the same for Rafa.......we'll see who can cheer the loudest!
It should hopefully be a good match.
Shall you place a bet on Stefanos?
My son-in -law was involved in a three car "bump" on a roundabout, in the snow , but fortunately he isn't hurt.
Although the car is!
This snowy/ icy weather is certainly treacherous .
How is the weather now at your end?
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rusty

22nd January 2019, 20:44
Hello, Elle!
Thank goodness your son-in-law is OK.
There will have been many accidents like that in the wintry conditions.
You should hear in a couple of days from the seller.
They may have investigations to make at their end, etc.
Wonder if it was their fault the book was three weeks late, or a carrier's fault?
I don't think I'll have a bet.
Paddy P has Rafa at 1-6, and Stefanos at 4-1.
4-1 is quite tempting, mind, but Rafa looks really good!
But the match is in the early hours and I won't see it, at least until later.
Weather here is quite cold, but no snow, so far!

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elle

22nd January 2019, 21:50
Hi, Rusty!
Our local forecast is now saying heavy snow showers overnight!
I am unsure whether to believe it, as it suddenly seems to have come out of nowhere?
The temperature for early morning is given as 0C, but will feel like minus 3C!
And nary a gritter in sight!
Ah well, not much to be done about any of it......
We shall just have to wait to see what tomorrow brings.
Time for a coffee....and I might watch "Cold Feet."
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