Good morning, Rusty!
A lovely day here...mildish (7C) with blue sky and sunshine!
Now, ongoing Water Board Saga......
We do not have a leak inside the house.......if we did, it would be our responsibility to fix it and pay for it.
The leak is supposedly in the pipe connecting the (newly installed ) outside water meter and our indoor stopcock.
The Water Board will repair this connecting pipe for free, but we (the householders) would have to pay for any wasted water due to leakage.
Fair enough, one might say?
Ah, but here comes the rub.......
In order to offset the possibility of huge bills due to unsuspected leaks, we (the householders) are advised to check routinely one's water meter by taking regular readings
To do this, one of course needs access to the meter.......
BUT WE DO NOT HAVE ACCESS TO OUR METER!
It is out in the street; the guy coming to deal with it had a special implement for raising the cover........and it took him some time and effort tor wrestle with this to get it off!
So we have NO MEANS of monitoring our water output ourselves , and checking on whether we might have a leak for which we would eventually be billed - for probably hundreds of pounds as so far the meter at the last count was showing that we have lost 55,000 plus litres!
(that is 13,750 gallons )
Impasse!
We shall see what this afternoon's visit brings.......
I would warn anyone likely to find themselves in the position of either having the choice, or of being forced, into having a water meter fitted, to look into this very carefully, so as to be aware of their rights.
https://www.thameswater.co.uk/-/media/Site-Content/Thames-Water/Help-and-Advice/Customer-Commitment/Codes-of-practice/When-your-water-supply-has-a-leak.pdf