Hi, Rusty!
Okay....three deep breaths ...and count to 3000!
For the first time ever in my dealings with Amazon, I have encountered a less-than - helpful representative at the other end of the phone!
( Usually, the staff are great; very friendly, helpful and efficient)
She wanted me to get back to Paper Cavalier....!
In vain did I explain that we were long past all that......that Amazon has taken out an action against Paper Cavalier, and that Amazon itself is now dealing with the matter under its A to Z Guarantee.
She seemed unable to understand...and surely should have had all the relevant details before her on the computer?
In the end, I rang off and will try again tomorrow!
This really is not my day!
I am going out for a long, long walk , to calm down!
Seriously though ...I am taking the dog out...
Back in a bit!