Hello, Elle!
I've never had sprout soup!
I am going to respond to BT email with some facts, that's all.
If they choose to match or beat the deals I have found, then great.
But, if not, I have reasonable offers elsewhere.
Tomorrow I will ask my present network supplier for my PAC.
The PAC lets me transfer my 'phone number to another network, when I leave.
Usually, the request provokes a reaction from the "retention department", whose job is to keep customers from leaving.
They can offer better deals than the "upgrade" department.
So, I'll see how that goes.
I have a fine mackerel for tea!