Hi, Rusty!
I was certainly annoyed at having stayed in all afternoon for nothing!
But in all fairness, I was first offered this coming Monday morning as the next "free" appointment.
I couldn't take it as the dog has a vet appointment.
The next appointment was then the 19th.
We are listed with Home Care as being granted "emergency" treatment, if we deem it necessary because of my husband's lung condition.
But as all bar one of our radiators is working, I couldn't see that this warranted an emergency visit (this would have entailed cancelling one of their other calls)
The other two faulty thermostat valves are jammed, but in an "on" position, so we do get warmth from these radiators (altho' we cannot adjust them) when the C/heating is switched on.
We can wait till the 19th, as some other poor folk on their list are without any heat at all!
(And if the situation does change , I can then call them...)
I bartered for a three hour call slot and at the time I chose!
Cold here, too...but from the forecast , somewhat warmer than with you!