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rusty

31st May 2019, 09:20
Hello, Cerasus.
That happens to me, too, "disappearing" post.
There is a glitch in the system.
With me it happens every tenth post.
If you edit to "newest" posts first, it works properly.
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elle

31st May 2019, 09:56
Good morning, Rusty!
It is a lovely sunny day here,,...,and very mild!
I am just back from my walk.
I am not looking forward to my dealings with the service engineer.
For starters, I have the problem that he can only contact me through my husband's email address.....
I shall have to email him the relevant details, and then ask him to telephone me if he wishes to guide me through any remedial processes, as I will need to be back on my own email site for that
It all seems very complicated!
I foresee a depressing day ahead.....!
How about you?
What are you up to?



Hello, Chris!
Microsoft Outlook took over Hotmail a few years ago...and I have never much liked it.
But I would have thought it to be fairly important and well-supported?
Microsoft is a very big umbrella!



Thank you, Cerasus!
I have saved that in Favourites .......
My main concern at the moment is to recover my missing Folders.
Then I shall consider what to do about a future email set-up.
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chrise

31st May 2019, 10:06
You're right, elle. I thought that the Windows Mail bundled with Windows 10 had taken over from Outlook, but both are still available (though apparently you have to pay for the latter as an add-on.)
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rusty

31st May 2019, 10:09
Hello, Elle!
Why could you not use your own email site to contact the service engineer?
Using a different one may complicate things.
Well, how's this for coincidence?
I am a-waiting a service engineer, too!
Two of my radiators are not heating up.
Gas engineer to call today sometime, but I do not know when.
I have cancelled my outing with La Bamba.
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elle

31st May 2019, 11:36
Hi, Rusty!
I am sorry if I did not explain clearly enough...it is certainly quite ridiculously complicated!
I cannot communicate with the Outlook service engineer on my own email site, because at present (since the update) I cannot receive any incoming emails at all, unless the sender is on "My Contacts" list!
Normally, emails from "unknown" senders would go to my Junk Mail box, from where I would retrieve them if relevant.
But since the "Update", I do not have a Junk box any more!!
So the Microsoft staff member with whom I spoke yesterday, advised me to contact the service engineer using an alternative email address.......such as that of my husband.
Is that any more understandable?
I have now sent the engineer a telephone number suggesting he rings me...as I cannot be on two different email sites at the same time!
I hope you soon get your radiators fixed.......it is a good job that the weather is milder or else you would be cold.
Maybe you and Miss L-B can go out tomorrow instead?
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rusty

31st May 2019, 12:44
Hello, Elle!
I understand you, now.
I am glad I have a simpler system!
Let's hope your Outlook problem can be resolved speedily today.
No sign of my gas engineer yet.
My fleece shirt is to the fore, today!
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rusty

31st May 2019, 13:10
Update, Elle!
That's my gas engineer been and gone, Elle!
All working perfectly, now.
Hope you get the same result with your Outlook engineer!
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elle

31st May 2019, 13:47
Good afternoon, Rusty!
I am glad that your engineer has been, and that your central heating is functioning properly again now.
Had you already had this year's annual service?
I think ours is due around July.
I haven't had much luck communicating with the Outlook service engineer.....
The first email I sent was refused.....
I was told that the given email address didn't accept replies!
I ask you, why send me an email asking questions...if I couldn't reply to them?
So I had to go back to the Helpline and send another request for "contact"......
I have managed to "reply" to this one....but am still awaiting their response to me.......
What were we saying about grey hairs....?
Or maybe I shall start tearing my hair OUT?
I have been waiting for a courier to come to collect a parcel for "return".....
He has just been!
At least one thing to tick off the list.....
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cerasus

31st May 2019, 14:01
Elle, I presume you have "Cortana" on your desktop where you can ask e.g. "My folders in Outlook" ? The answers will then be shown. I have just tried that option and it works
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cerasus

31st May 2019, 14:08
PS this is the top answer from Cortana

https://www.techwalla.com/articles/how-to-restore-missing-folders-in-outlook




.....and I am NOT a flaming Robot !!
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