Hi, Rusty!
The morning seems to have rushed by....
I expect by now that you are perhaps out with Miss L-B?
Yes, I did contact my "liaison lady" earlier, but she was with a client.
She has just phoned me back.
Put in a nutshell, it appears that we are not covered for the fault......so we have to pay for the plumbing repair ourselves.......but we ARE covered for any resulting damage....... so the Insurance company will pay for the ceiling repairs, for instance.
The Insurance cover also comes in two sections - "Home Emergency"...and then "Buildings Insurance".
These are underwritten by different Insurers, which has made it a tad confusing.
But I am hopefully abreast of the situation now!
I simply have to send my two estimates to the Building Insurance section.
My "helper" is going to phone me again next week, to check that all is going according to plan.
Fingers crossed for no more hiccoughs!