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rusty

19th December 2017, 11:32
Good morning, Elle!
Quite mild here today, the ice is all gone.
A fine day in fact.
Think we are about 9C just now.
I had the cemetery to myself it seemed!
But, did my duty tidying up the plants etc.
And my shoes were only wet.
So no muddy carpets in the car!
All good!
Hope your engineer turns up in good time!
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elle

19th December 2017, 12:41
Hi Rusty!
Still very cold here, but the ice is gradually melting from the pavements and road.
I think it is supposedly warmer tomorrow, so hopefully the dampness on the ground will not freeze.
I am glad your visit to the cemetery went well.
Now.....did you hear explosions.......or see blue air circling around.....?
I have had the most almighty row with British Gas over their attempt at a second postponement of my appointment!
They phoned at 10am to inform me the engineer was too busy to come!
And would come instead on December 27th!!!!!
I think not!
I am paying for a 24/7 emergency call out, with my husband rated as a priority.
Having eventually spoken to a manager, I am now assured someone WILL be here by the end of the day.....
Uhmm.......watch this space but definitely don't hold your breath...!!
I need another coffee........
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rosalind

19th December 2017, 12:43
Just been to Tescos, full of fresh turkeys!
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rosalind

19th December 2017, 13:02
So that's what that noise was!! Honestly what a dreadful cheek, I'm glad you phoned the manager. I just hope they stick to their word and do turn up today (and don't give you any guff about needing parts which are, naturally, at the depot.)
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rusty

19th December 2017, 13:50
Hello, Elle!
Not so good with British Gas!
I do hope they come though!
I was offered a maintenance/service contract by British/Scottish Gas and declined.
I have a local gas company who services my boiler/radiators etc.
They are very reliable and quite a bit cheaper than Scottish Gas.
Maybe you should think about similar?
Ask neighbours, friends etc who they use?
Yes, calm down and have a coffee and a sticky bun!
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rusty

19th December 2017, 13:55
Hello, Elle!
These folk may be worth a look?

http://gassafe.net/
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rusty

19th December 2017, 14:01
Hello again, Elle!
Just for a comparison, these are the folk who look after my CH system.
I find them to be very good indeed!

https://www.wrbgas.co.uk/
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kenyatta

19th December 2017, 14:01
Hello Elle
I feel your pain. I suppose that, having told BG that you weren't an emergency last time they postponed their appointment, that has become your default position for them.
Sadly, these days, it doesn't pay to be honest, however well-intentioned.
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elle

19th December 2017, 16:00
Hi, Rusty!
Good news!
Yes, British Gas did (eventually) come up trumps!
The engineer who came was great; a very pleasant young man and very helpful.
We now have working thermostatic valves on all radiators!
Plus a further check on the boiler, flue, and timing mechanism , and the batteries changed in the main thermostat.
All hunky-dory!
We gave him a cappuccino and a biscuit!
He has just left.
In all fairness to BG, in the past we have had excellent service.
This delay should never have happened, especially as my husband is listed as "vulnerable".
Retrospectively, I shouldn't have agreed to the first deferment ....but the situation was manageable then; it isn't now, with a soon-to-be housefull of people!
Thank you for the reference of your own engineers.....
Yes, I shall study it for comparison.
Whew! I am mentally exhausted!
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elle

19th December 2017, 16:35
Sorry, Kenyatta...
I was about to reply, then the phone rang....and after that , it slipped my memory!
Yes, I was trying to be obliging in the first instance - never again!
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