I am not sure who is gaming who. Last year I decided to cancel my subscription because of a sharp uplift in the cost.
I found I could not cancel on line and was obliged to phone them to make any changes.
The person I spoke to immediately offered another 12 months with a 75% discount which I accepted.
So I get access for £6 a month and they have £6 a month that they would not have had if I had left.
Sounds like a win win to me.
With regard to this weeks puzzle was anybody else confused by the fact you only need to change three letters to complete the end game. I have read earlier comments but the bottom line is a string of three letters needs to be changed not four. We were asked to change four letters not a four letter word.
After last weeks error with clue 1 this feels like another editorial slip up.