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Crossword Help Forum
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cockie

8th September 2022, 13:47
I sent an email to the DT about this and received the undernoted reply. Your attention, friends, is drawn to the final sentence.

"The Enigmatic variations puzzle is not the only puzzle that will not be on the new website, unfortunately not all puzzles are compatible.

"Unfortunately, the new website will not be producing the following PDF/print only puzzles:
-Enigmatic variations
-Saturday quick crossword
-Mindgym
-Online only prize crossword

"There will also be no leaderboard feature anymore, as a result of customer feedback. We hope this helps, and that you continue to enjoy our puzzles.

"At the Telegraph we appreciate customer feedback, your opinion on this matter will be passed on and if there are numerous contacts and we believe it is in the customers best interests to bring it back, that change may be made.


"Yours sincerely,

"Caitlin
Customer Engagement
The Telegraph Subscriptions Team."

So if enough of us moan, and threaten to cancel our subscriptions, there is the suggestion that - yet again - the ivory tower will listen to its customers. Worth trying, I'd have thought - after all, we won a couple of years ago.
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alwayspuzzled

8th September 2022, 14:51
Although I have always got the newspaper version I will be certainly be making my views known.
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bobbycollins

8th September 2022, 16:45
Good luck with this, cockie. When the latest attempt to discontinue EV was raised myself and many others (probably including yourself) mailed Chris Lancaster, the Puzzles Editor, to express our dismay. We received a fairly unconvincing reply and it was clear that, being an employee, Chris was toeing the party line. I would be interested to hear his private view, but I don't see that happening while he is employed by The Telegraph.

I think that all agree that the only thing that will carry weight with the bean-counters is the danger of losing subscriptions.
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ridders

9th September 2022, 15:39
I cancelled my sub after the unsatisfactory reply I received from one of the Telegraph's 'crossword engineers'. Surely it is not beyond the wit of their IT staff to add a printable page for the EV to the new site?
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jeroboam

11th September 2022, 15:33
I cancelled my online subscription this week. Got a refund of my unused balance. All I wanted was a printable version. Not bothered about prizes or whether it can be completed online, just a chance to enjoy my weekly battle of wits.
Surely in this modern age we're not being encouraged to splash out £10 a month to buy vasts amount of, what will be almost entirely, waste paper.
I also notice the leaderboard element is being discontinued. Not remotely interested myself, but for those who are, surely a small amount of competitive spirit is allowed in this increasingly drab and po-faced world of ours.
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bobbycollins

12th September 2022, 10:50
I can't help but feel that this is the thin end of the wedge and that the ultimate aim is to discontinue EV, in spite of all the protest. As has been pointed out, the provision of a PDF version of any document is a very straightforward process and there is no good reason for The Telegraph not to do so.

I think that the EV is doomed.
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