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Crossword Help Forum
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martin

16th August 2013, 13:54
Has anybody else had problems submitting this month's "Genius"? When I press the "submit" button I am sent to a page entitled: "Sorry - unable to serve the page which you asked for." I've tried e-mailing the Guardian user help address, but have yet to receive a reply. Any tips gratefully received.
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sudokulover

16th August 2013, 13:59
Are you sure you have the latest version of Java installed?- that seems to be the problem with other solvers, some who can't even download the crossword at the beg of the month.
Have a look at previous threads for more details
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martin

16th August 2013, 14:53
I just reinstalled Java a few weeks ago, but I'll try again. Many thanks, SDL.
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reynard

16th August 2013, 18:52
I had exactly the same problem attempting to submit using Firefox. Strangely Chrome worked.

My email to the Guardian crossword editor has met with a nil response also.
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