You are right trevor, I had lost the active page when I called up this forum without a new tab and there only 8 letters. Filled it in again and it gavethe same result. Don't know why I ever trust their automated 'you are finished boxes' this happened several times last year but when I complained they fixed it... obviously not permanently.. what a waste of everyone's energy. Sorry. However there are often words I had never heard of so it's unnerving.