Terry, you are remarkably restrained! And much more magnanimous than I. If people are so thoughtless as to seek help, without any info, not to mention a modicum of social etiquette, I wouldn't entertain them. You are such a nice person.
My apologies to you all, I have no excuse for being so abrupt. I will try again in a few weeks when you may have forgiven me. I love the crossword and you have all being of great help to me over the weeks.....SORRY