Laura
The 14 words include, on the bottom row, a reference to a Christian festival (25th December), with a very commonly used adjective to go in front of it. At the end of the message there is also a reference to 2011. The letters are. (2,3,3,7,1,5, 9,3,10,7,2,3,3,4. Elsewhere are a plural noun formation designating the people who do the crossword, and a present participle of a verb designating the thing we hope we are doing with the EV puzzle, and any others. Both of these words come from the same root verb often used for unravelling puzzles or murders. I hope this is enough to help, but not too much of a give away for other solvers.